Don’t throw in the towel too early when a customer wants to cancel. Every good customer is worth an all-out effort to save their business. Here’s how.
It’s important for founders, or early stage employees who are leading the sales team, to focus on the most essential aspects of the role. Here’s a quick summary.
Want better sales results? You need to put your sales team in a bubble and let them focus on the essentials. Here’s how.
Too often salespeople glaze over important concepts during the sales process that leads to missed expectations during SaaS onboarding and product adoption. Managing buyer expectations can be the first key to increasing SaaS customer churn.
Here’s a quick set of 15 questions to ask yourself to get an idea of the strengths and weaknesses of your sales organization.
Simple guidelines to lead your company, or your team, with transparency, while balancing confidentiality and building value for your organization.
Salespeople need to be willing to be available for their prospects, 24/7. Time kills deals. And responsiveness wins deals.
Avoid “Feature Belief”. Efficient and effective SaaS MVP development takes imagination, discipline, process, and above all, customer feedback.
Managers need to know how to spot dead deals and coach reps to get them out of the pipeline so their time can be spent on deals that are more likely to close.
How long founders stay involved in sales depends on comapny stage, apptitude, skill, drive and results.