I’ve been known to make up some words. One of the made up words I love most is complexicate. It’s just the combination of complicate and complex, but I love it because it draws attention to a very real business problem that impacts many SaaS scalability. I often railed against complexicating things — especially in […]
Leadership
The SaaS CEO ‘Whatever it Takes’ Hangover
Every SaaS CEO I’ve ever worked with has decreed “do whatever it takes” during an important month or quarter. I’ve applied that same SaaS CEO management tactic more than several times. So I get it. We just get to the point where we feel that “whatever it takes” is the wide-open empowerment needed to motivate […]
Poor Low-Level SaaS Execution Comes from High-Level Symptoms
The last couple of weeks have illustrated how challenging it can be for fast-moving companies to fulfill the right SaaS execution priorities. We have a couple of growth-stage clients struggling with it as well as a couple of earlier stage ones. Pretty much everyone says all the right things about prioritization for the business and […]
Keeping Agile SaaS Management Productive
I’m a huge proponent of agile management being applied to growing technology companies. But there are many ways to execute against those principles. And some agile SaaS management devolves into plain chaos. In fact, in those cases, calling it agile management is a misnomer — and the lack of leadership becomes glaringly apparent. Over the […]
The Importance of a SaaS CEO Minding the Gaps
Sometimes things just fall into place. Like this post. I had nascent inspiration to write it last week, but couldn’t quite find my passion for it. Then I had a couple of clients surface some things that really focused my thoughts on the SaaS CEO role. My personal experience as a tech CEO for 20 […]
Video: The Founder’s Guide to Leading the Sales Team
It’s important for founders, or early stage employees who are leading the sales team, to focus on the most essential aspects of the role. Here’s a quick summary.
Video: Put Your Team in a Bubble for Better Sales Results
Want better sales results? You need to put your sales team in a bubble and let them focus on the essentials. Here’s how.
Video: 15 Questions to Score Your Sales Organization
Here’s a quick set of 15 questions to ask yourself to get an idea of the strengths and weaknesses of your sales organization.
Do Your Sales and Marketing Teams Need Couples Therapy?
When I headed up sales for my previous company, ion interactive, you could say I was pretty close to the marketing department, since my husband was our CMO. There were many benefits to having sales and marketing so, ahem, close. When both are connected by wedding rings, one hand always knows what the other hand […]
Hate Planning? The A.R.E. Planning Framework for SaaS Companies is for you.
I love plans: whether they’re formal and detailed or quickly scribbled on a napkin during a moment of inspiration. However, I know my love of planning puts me in the minority. Let’s be honest, most companies and managers say they plan….but it’s one of those things that doesn’t actually happen regularly and is usually ineffective. […]
