2018 saw a meteoric rise in new SaaS products and inventions, incredible new opportunities for anyone interested in working in the software industry, astounding technological advances and much more. Looking forward into what 2019 has to offer, Tomasz Tunguz, Openview, SaaS Capital and many other respected SaaS sources have shared data, trends and predictions about […]
Most SaaS founders like to think a good enough product sells itself, but an increasingly crowded landscape means it’s easy for even great products to get lost in the shuffle. Building a strong sales team that truly understands a customer’s industry-specific needs is one of the best ways to make sure a SaaS product gets […]
I think sometimes that founders and leaders of growing SaaS companies forget what’s really important. I’ve seen this recently with some of our clients, and it’s been a good reminder for me on the opportunity cost of making unimportant things important. As the heads on the beast, we decide what’s important. Yes, of course, we […]
If you do a search for “SaaS churn reasons” you will see some great articles and pick up some useful advice about combating churn. Many articles will point to “lack of value” as the root of most churn. And they are right. In most cases if a customer doesn’t receive value, they will not continue […]
I’ve been known to make up some words. One of the made up words I love most is complexicate. It’s just the combination of complicate and complex, but I love it because it draws attention to a very real business problem that impacts many SaaS scalability. I often railed against complexicating things — especially in […]
Finding and integrating the right revenue recognition system can be complex, and often frustrating, but it’s not something an SaaS can afford to get wrong. Investing in accurate, integrated solutions is a must for avoid a revenue recognition wreck.
Every SaaS CEO I’ve ever worked with has decreed “do whatever it takes” during an important month or quarter. I’ve applied that same SaaS CEO management tactic more than several times. So I get it. We just get to the point where we feel that “whatever it takes” is the wide-open empowerment needed to motivate […]
SaaS customers are facing an unprecedented number of choices in platforms and tools. How will you break through to gain their attention? It starts with empathy for this new reality.
The last couple of weeks have illustrated how challenging it can be for fast-moving companies to fulfill the right SaaS execution priorities. We have a couple of growth-stage clients struggling with it as well as a couple of earlier stage ones. Pretty much everyone says all the right things about prioritization for the business and […]
This isn’t about sales strategy. This is about the hoops you need to jump through to win the enterprise deal. Here’s what the enterprise customer is going to expect from your SaaS.