In a relatively short amount of time, it’s become virtually impossible to picture a functioning workplace without any form of SaaS. It’s hard to even remember a time before we were linked with our coworkers via Slack, managing our accounts via services like Bill.com, or simplifying our communication using services like MailChimp. And though the […]
Strategy
How to Hire a Contracts and Compliance Manager
Last week I shared the reasons why your SaaS probably needs a contracts & compliance manager. Hopefully, I made the case and at least inspired you to consider this important role. Here’s more info on how to hire a contracts & compliance manager—what to look for, how to interview and get them up to speed. […]
Does Your SaaS Need a Contracts and Compliance Manager?
Yes! No matter what scale you are, if you are selling a SaaS product to the enterprise, you should hire a contracts & compliance manager as soon as you can. This role can accelerate your sales cycle, and help you meet the demands of the enterprise buyer. A contracts & compliance manager tames the chaos of […]
How to Hire Between the Lines for Your SaaS Stage
I’m taking a quick side road from my marketing art & science articles of the last couple of weeks. I’ll get back to that series shortly, but this week I have to speak to hiring SaaS talent for the stage of your company. Why? Because I’m in the midst of two scenarios with Beacon9 clients […]
Building Better Recurring Revenue SaaS Companies in 2019
Anna and I are about a year into our SaaSX and Beacon9 stories and about 15 months removed from the acquisition of our SaaS company. We worked with some amazing recurring revenue SaaS companies in 2018. Our journey, our clients, and the new year have caused me to reflect on our mission to help SaaS […]
10 New Years Resolutions for Your SaaS Business
2018 saw a meteoric rise in new SaaS products and inventions, incredible new opportunities for anyone interested in working in the software industry, astounding technological advances and much more. Looking forward into what 2019 has to offer, Tomasz Tunguz, Openview, SaaS Capital and many other respected SaaS sources have shared data, trends and predictions about […]
Four Common SaaS Sales Mistakes (And How to Fix Them)
Most SaaS founders like to think a good enough product sells itself, but an increasingly crowded landscape means it’s easy for even great products to get lost in the shuffle. Building a strong sales team that truly understands a customer’s industry-specific needs is one of the best ways to make sure a SaaS product gets […]
The Opportunity Cost of Unimportance in a Growing SaaS
I think sometimes that founders and leaders of growing SaaS companies forget what’s really important. I’ve seen this recently with some of our clients, and it’s been a good reminder for me on the opportunity cost of making unimportant things important. As the heads on the beast, we decide what’s important. Yes, of course, we […]
Take Customer Churn Reasons at Face Value And Do Something About It
If you do a search for “SaaS churn reasons” you will see some great articles and pick up some useful advice about combating churn. Many articles will point to “lack of value” as the root of most churn. And they are right. In most cases if a customer doesn’t receive value, they will not continue […]
Complexication is a SaaS Scalability Killer
I’ve been known to make up some words. One of the made up words I love most is complexicate. It’s just the combination of complicate and complex, but I love it because it draws attention to a very real business problem that impacts many SaaS scalability. I often railed against complexicating things — especially in […]
