Although I was never an SMB guy, today, I am a small business. And I’m continuing to use some of the same tools I used to use as part of my enterprise stack. Here’s my SMB marketing technology stack of tools and how we’re putting them to work at Beacon9 and Married2Growth.
Plenty of ill-fitting customers will buy your solution if you let them. They are a tempting group, often having velocity in the pipeline. Make no mistake, they are also the devil.
Over many years and incarnations, I learned a lot about how to have a happy and healthy SaaS company. Of the health metrics I focused on most, churn was by far the most important as well as the most complex.
This post is about marketing differently and, in the natural course of that path, avoiding privacy issues entirely.
Over the years, I’ve experimented with a lot of different marketing KPIs. This short list has been my consistent go-to for the last three years or so.
Like everything at ion, marketing excellence had to be produced consistently on bootstrapped budgets. We had to deliver a lot with a little.