Let’s face it: SaaS metrics are confusing! Whether you’re a founder attempting to track and predict growth or a new hire trying to fix an outdated system – there’s a lot to know and understand. What metrics should you be tracking? And how and when should you be tracking them? These 5 articles will get […]
Blog
Is It Time to Let That Person Go?
I have had many conversations (far too many to count) with managers and leaders who are trying to decide if it’s time to let someone go. The decision to keep investing in someone to try and nurture them, and coach them up to expectations, is often a gut-wrenching roller coaster of emotions and energy. But […]
The SaaS Finance Roundup
On the heels of last week’s SaaS Customer Retention Roundup, we thought we’d spotlight some of our favorite SaaS financing pieces. The many facets of SaaS financing remain among the most confusing, overwhelming and scary topics for young SaaS founders. SaaS finance success requires careful research, patience, critical thinking and brutal honesty with yourself. The […]
5 Tips for Building a High-Conversion SaaS Landing Page
If you’re spending many thousands of dollars driving prospects to your SaaS website but are struggling to convert them – you’re not alone. We’ve all been there, and we all know how discouraging (and scary!) it can feel. If you’re experiencing this, your website’s landing page is most likely to blame. Poor website conversion is […]
The SaaS Customer Retention Roundup
Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution. – Rick Tate Last week, we shared some of our favorite articles discussing the numerous complexities of SaaS customer success. For this week’s roundup, […]
30/60/90 Day Sales Ramp Sample
If it’s time to hire the first sales rep for your company you are probably nervous and excited. As you should be. Find the right person, and you’ve accomplished a big step that can help propel your company’s growth. Hire the wrong person and you’ve wasted a lot of time and energy and probably stalled […]
The SaaS Customer Success Roundup
One of the most important things to understand about customer success is what it is not. It is not taking your sales or tech support team and renaming it “customer success.” – Kate Harvey For this week’s SaaS roundup, we thought we’d try something a little different. With SaaS Customer Success gradually going from nothing more […]
The SaaS Roundup, August 19, 2019
This week’s SaaS roundup features tips for improving your organizational efficiency metrics, structuring your SaaS pricing for growth, Solution Selling in SaaS and much more! Let’s get started… The ROSE Metric | The Return on Your Most Important SaaS Asset Ben Murray (AKA The SaaS CFO) dusted off the company blog after a two-month hiatus […]
The SaaS Roundup, August 12, 2019
This week’s SaaS roundup features tips for achieving product-led growth, using SaaS metrics to predict growth, how to use free trials to your advantage and much more! Let’s get started… What is Product Led Growth? How to Build a Software Company in the End User Era Openview‘s Blake Bartlett authored one of the best pieces […]
The SaaS Roundup, August 5, 2019
This week’s SaaS roundup features tips for effective inbound marketing, selling into the enterprise, converting trial users to paid customers and much more! Let’s get started… Inbound Marketing For SaaS: Top Strategies Setting out to explore the world of SaaS Inbound Marketing, Digital Marketing Professional Jan Skrabalek takes readers through the five most effective strategies […]
