Here’s a quick overview of the most essential SaaS sales management metrics to track and surface to your team.
Goodbye Married2Growth, Hello SaaSX.
You may have noticed something has changed around here. This week Married2Growth.com became SaaSX.com. Literally overnight. New name, new logo, new tagline, and new horizons. Same great content, only better. When we launched Married2Growth earlier this year, it was simply a place for us to write about our experience running, growing and exiting our bootstrapped […]
Calculate your SaaS Magic Number
An important SaaS metric that many operators overlook is the SaaS “Magic Number”, sales efficiency. This number will help you know how sustainable and capital-efficiency your sales and marketing is. Here’s how to calculate it.
SaaS Startup Hiring Mistakes, and How to Avoid Them
Hiring mistakes are inevitable, especially when you are scaling fast and trying to fill many open positions at once. Here are a few of the most common startup hiring mistakes I’ve seen and some thoughts on how to avoid them. Hiring people who aren’t passionate about your category and/or SaaS. When SaaS was just getting […]
Fighting Customer Churn with Hand-to-Hand Combat
A story in pictures. Justin and I have been at Silicon Y’all all week, and yesterday I presented a 20-minute TED Talk-style session, “Fighting Churn with Hand-to-Hand Combat, A Story About Not Giving Up Even When You Think You’ve Tried Everything.” I’ll come back to customer churn in a moment. First, let me rave about the […]
